WHITE GLOVE with PRINTED ‘B’ STYLE REPORT

Gemini will professionally print and deliver the requested amount of CCR report copies to your water system's office.

Gemini will mail professionally printed copies of your finalized CCR report directly to your customers.

THIS SERVICE INCLUDES THE COST OF POSTAGE.

Gemini will deliver mailed professionally printed postcards directly to your customers, to ensure you meet the CCR Rule's "Direct Delivery" requirement. Gemini has two options: Standard) a 4" x 6" black and white postcard utilizing Gemini's templates customized for your water system or Custom) a 5" x 7" custom full-color postcard meeting your exact branding and visual guidelines.

THIS SERVICE INCLUDES THE COST OF POSTAGE.

Gemini will transform your digital CCR report to comply with the latest standards required by the Americans with Disabilities Act (ADA). This ensures that your CCR is accessible to all residents, including the visually impaired.

Background: On April 24, 2024, the Department of Justice’s final rule updating its regulations for Title II of the ADA was published. State and local governments must ensure that their web content (such as a CCR report) meets the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA Standard in 2026 or 2027.

Gemini will host your CCR online at a custom and secure URL. The report will appear in a desktop and mobile-friendly, E-Book format. This service includes an optional droplet-shaped QR codes.

Gemini will execute an appropriate mix of outreach methods to ensure that your utility meets the Good Faith Delivery requirements as determined by your Primacy Agency.

Background: Regarding CCR delivery, the EPA specifies that "each CWS must make a 'good faith effort' to reach customers who do not receive water bills using other means". This rule is further clarified by each primacy agency.

We have two levels of service:

1. Meet State Requirements - this level meets the Federal and Primacy Agency requirements. THIS INCLUDED IN YOUR WHITE GLOVE PACKAGE.

2. Meet State Requirements + Local Engagement - this level meets the State requirements and adds an additional local physical engagement method as outlined within the guidance, such as a) posting in public places, b) delivering multiple copies of the CCR to single billed locations, or c) delivering to Community organizations.

Gemini will professionally translate the CCR and adjust the report design(s) to ensure a professional design for digital publication. The translation includes not only language, but technical and data elements.

Background: EPA's CCR rule requires drinking water systems in communities with "a large proportion of consumers with Limited English Proficiency (LEP)" to provide the CCR in an appropriate language, or provide information on where to obtain translated copies or assistance.

Gemini recommends publishing the CCR in a foreign language if it is spoken by more than 5% of the population in your service area.

If you choose Printed Translations, the Translated CCR will be also be graphically designed for printing and Gemini will professionally print and deliver the requested amount of CCR report copies to your water system's office.v

Gemini will professionally translate the CCR and adjust the report design(s) to ensure a professional look. Printed copies are available in the next step.

Background: EPA's CCR rule requires drinking water systems in communities with "a large proportion of consumers with Limited English Proficiency (LEP)" to provide the CCR in an appropriate language, or provide information on where to obtain translated copies or assistance.

Gemini recommends publishing the CCR in a foreign language if it is spoken by more than 5% of the population in your service area.

Gemini will expedite the completion, approval, and delivery on an accelerated timeline. Whether due to regulatory deadlines, last-minute data updates, or unexpected staffing constraints, we prioritize your report through our production queue to guarantee rapid turnaround while maintaining our highest quality standards across analysis, design, compliance and delivery.

The service will shorten the cycle for all digital elements from 2 weeks to 5 days. Distribution—via print, mail, email, or hosted web link—is coordinated on a compressed schedule, with delivery records provided for your files.