The Gemini CCR Process

Completing your annual Consumer Confidence Report is a multistep journey.

At Gemini, we have distilled the process of completing your CCR into five “A-to-E” stages. They involve gathering and analyzing data, compiling the report amid changing regulations, reviewing for compliance, designing for accessibility, and managing engagement requirements such as printing, mailing, and state certification. We execute each of these stages for you as needed.

Analyze

Organize raw sample results from internal and lab testing

Compile results into a centralized master data set

Determine detections and which needs to be reported

Calculate summary values, using appropriate formulas for each contaminant

Convert results to mandated “CCR units” and with required significant figures

Photo of a laptop computer with a spreadsheet on the screen and hands typing on the keyboard.
Photo of an example of a Gemini Water Report with text

Build

Input required elements such as text sections, including mandatory EPA language and system-specific information

Include system data, consumer information, and regulatory information such as violations

Supplement report with informative, educational content and graphics (e.g. Cross-Connection details)

Build contaminant data tables with all regulatory requirements (e.g., MCL, typical source, health effects)

Flow the text of report sections to ensure report meets requirements for readability and to help consumer understanding.

Comply

Edit report for clarity, grammar, and tone

Ensure technical accuracy and compliance with federal and state regulations

Review data tables for proper formatting, units, and regulatory alignment

Compare the report content to identify compliance with recently enacted rules and regulations.

Iterate to incorporate feedback from key stakeholders

Photo of a person at a desk writing notes.
Photo of three designed created by Gemini Water

Design

Design and format the report to engage and educate your water customers

Incorporate graphical elements (e.g., pictures, logos, infographics) that improve report readability

Deliver digital PDF versions optimized for web and email

Deliver versions optimized for printing and mailing (e.g., brochure and booklet styles)

Provide ADA-compliant and translated versions to more broadly reach consumers

Engage

Print and bulk ship report copies to client offices

Mail full report or postcards to water customers

Ensure public access via “Good Faith” distribution methods (e.g., web-hosting, social media)

Certify report submission with applicable state regulatory agencies

Prepare and submit additional compliance documents (e.g., Violations, Cross-Connection Plans)

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Key Features

Full Service

Send us your finalized water quality data table. We build your report.

White Glove

Our hands-off offering. Send us your raw sample results. We complete the data analysis and build your report.

Signature

The hands-off experience of White Glove, paired with best-in-class community engagement for your customer base.
Analyze Data Compliance AuditGemini ensures data table values are calculated using the correct formulas for each contaminant, with mandated units and appropriate significant figures. Included Included Included
Sample Result AnalysisGemini organizes your raw sample results from internal and lab testing, compiles them into a centralized master dataset, calculates reportable values, and identifies which detections must be reported. Not Included Included Included
Build Hands-Off Report CreationGemini inputs required text elements, educational content, system-specific information, graphics, and data into CCReporter.
Dedicated Technical ExpertGemini dedicates an on-call expert in drinking water compliance to your water system for immediate support on your report. Not Included
Comply Technical Editing and ReviewGemini directly edits your report for clarity and grammar, reviews data tables for proper formatting and units, and highlights any potential compliance flags.
Compliance GuaranteeGemini guarantees technical accuracy and compliance with all federal and state water code, including recently enacted rules and regulations.
Compliance Consulting HoursGemini provides two hours of consulting from water industry professionals on additional compliance topics, including Risk Resilience and Emergency Response Plans, Lead Service Line Replacement Plans, Public Notifications, and Cross-Connection Control. Not Included Included Included
Semiannual Report InsuranceGemini builds your second required CCR at no additional charge, ensuring you remain fully compliant without unexpected cost. Not Included Included Included
Design Professionally Designed Web-Ready ReportGemini's professional designer builds an engaging report optimized for sharing over web and email, incorporating text, data, images, infographics, and logos.
Full Design CustomizationGemini builds a fully custom report design based on city/town style guides and any other creative guidance. Not Included
Interactive CCRGemini builds a fully interactive, HTML-based Consumer Confidence Report that turns your annual water quality data into a clear, engaging online experience for your customers. Not Included Not Included Included
Engage State CertificationGemini completes your CCR report certification and submits with the applicable state regulatory agency.
Good Faith DeliveryGemini ensures public access via 'Good Faith' distribution methods (e.g., web-hosting, social media). Not Included
ADA Compliance ServiceGemini provides an ADA-compliant report for the visually impaired, meeting WCAG 2.1 AA success criteria. Additional Cost Additional Cost Included
Unlimited Print SpaceGemini offers unlimited space on printed reports for additional optional content such as educational articles, infographics, photos, and anything else you want to share with residents. Our standard print options fit required content only. Additional Cost Additional Cost Included
Printing ServiceGemini prints and bulk ships brochure or booklet reports to your office. Three Brochure Styles and Booklet Style Prints Available
Direct Mail ServiceGemini mails brochure or booklet reports directly to your water customers. Distribution List Mailing or Zip Code Saturation Available
Postcard ServiceGemini mails notification postcards directly to your water customers. Standard Postcards or Custom Mailers Available
Poster ServiceGemini builds a professionally designed, print-ready poster that presents your CCR in a clean, easy-to-read format for public display. 36″ × 24″ or Custom Formats Available
Language TranslationsGemini provides translated report versions, available in 20+ foreign languages. 20+ Foreign Language Translation Options Available
Web-HostingGemini will host your CCR online at a custom and secure URL. The report will appear in a desktop and mobile-friendly, E-Book format. This service includes an optional droplet-shaped QR code. Dedicated URL for Hosting CCR in E-Book Format
Rush Delivery ServiceGemini expedites production of your CCR, completing all digital elements of report build and delivery within one week of engagement. Complete all digital elements of report in <1 week

Find Out More

Together we can figure out which service bundle matches your water system’s needs.

Schedule a Demo