White Glove – Good Faith Delivery – Meet State Requirements
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Background: Regarding CCR delivery, the EPA specifies that “each CWS must make a ‘good faith effort’ to reach customers who do not receive water bills using other means”. This rule is further clarified by each primacy agency.
Gemini will provide guidance and, as needed, execute an appropriate mix of outreach methods to ensure that your utility meets the Good Faith Delivery requirements as determined by your Primacy Agency. If required, this service includes local physical engagement, such as a) posting in public places, b) delivering multiple copies of the CCR to single billed locations, or c) delivering to Community organizations.